Privacy Policy

Welcome to Utkrisht Khadi. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy. 1. Information We Collect Personal Information When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect: Full Name, Email Address, Mobile Number, Shipping & Billing Address, Payment Information (processed securely through payment gateways), Company Name (if applicable), and GST Number (for business customers). Non-Personal Information We may automatically collect: IP Address, Browser Type, Device Information, Operating System, Pages Visited, Time Spent on Website, Referral Source, and Cookies and Tracking Data. 2. How We Use Your Information We use your information to process and fulfill your orders, deliver products to your address, send order confirmations and shipping updates, provide customer support, improve our website and user experience, respond to your inquiries, prevent fraudulent transactions, comply with legal obligations, and send promotional emails and offers (only where permitted or with your consent). 3. Payment Security We do not store your debit card, credit card, UPI PIN, or banking credentials on our servers. Payments are processed securely through trusted third-party payment gateways that comply with industry-standard security requirements. 4. Cookies Our website uses cookies to remember your preferences, improve website performance, analyze visitor behavior, provide a personalized shopping experience, and measure marketing campaign performance. You can disable cookies through your browser settings, although some website features may not function properly. 5. Sharing of Information We do not sell, rent, or trade your personal information. We may share information only with shipping and courier partners for order delivery, payment gateway providers, technology and hosting providers, marketing service providers (where applicable), and government or regulatory authorities when legally required. All third-party service providers are expected to protect your information and use it only for providing services on our behalf. 6. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. 7. Marketing Communications With your permission, we may send new product launches, exclusive offers, discount coupons, newsletters, and promotional campaigns. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. 8. Your Rights Depending on applicable laws, you may have the right to access your personal information, correct inaccurate information, update your account details, request deletion of your personal data, withdraw consent for marketing communications, and request a copy of your stored personal information, where applicable. To exercise these rights, please contact us using the details below. 9. Data Retention We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, meet legal, tax, accounting, and regulatory requirements, resolve disputes, and enforce our agreements. Once no longer required, your information will be securely deleted or anonymized. 10. Third-Party Links Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before providing any personal information. 11. Children's Privacy Our website is not intended for children under the age required by applicable law to provide consent. We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The updated version will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy. 13. Contact Us Utkrisht Khadi Email: info.utkrishtkhadi@gmail.com Phone: +91-7683099746 Website: https://utkrishtkhadi.in/