Terms and Conditions

Welcome to our cosmetic and personal care website (the “Utkrisht Khadi ”). These Terms and Conditions govern your access to and use of our website and services. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. General

• This website is owned and operated by [Utkrisht Khadi].

• By using this Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

• We reserve the right to update or modify these Terms at any time without prior notice.

2. Products and Services

• All products listed on the Site are cosmetic and personal care products intended for external use only, unless otherwise stated.

• Product descriptions, images, and information are provided for general reference. Minor variations in color, texture, or packaging may occur.

• We do not guarantee that all products will be available at all times.

3. Pricing and Payments

• All prices are listed in INR and are inclusive/exclusive of applicable taxes as mentioned.

• Prices may change without prior notice.

• Payments are processed through secure third‑party payment gateways. We do not store your debit/credit card or UPI details.

4. Orders and Acceptance

• Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.

• Orders may be cancelled due to product unavailability, pricing errors, or suspected fraudulent activity.

• Once an order is confirmed and dispatched, it cannot be cancelled.

5. Shipping and Delivery

• We aim to dispatch orders within the estimated timelines mentioned on the Site.

• Delivery timelines may vary based on location, courier partner, or unforeseen circumstances.

• We are not responsible for delays caused by logistics partners, natural events, or government restrictions.

6. Returns, Refunds, and Replacements

• Due to the nature of cosmetic and personal care products, opened or used products are non‑returnable.

• Returns or replacements are accepted only for damaged, defective, or incorrect products, subject to our Return Policy.

• Refunds, if approved, will be processed to the original payment method within the stipulated timeframe.

7. Use of Products

• Our products are not intended to diagnose, treat, cure, or prevent any disease.

• Results may vary from person to person.

• Always perform a patch test before using any cosmetic product.

• Discontinue use and consult a professional if irritation occurs.

8. Intellectual Property

• All content on this Site, including text, images, logos, graphics, and designs, is the intellectual property of Utkrisht Khadi.

• You may not copy, reproduce, distribute, or use any content without prior written permission.

9. User Conduct

You agree not to:

• Use the Site for unlawful or fraudulent purposes

• Post false, misleading, or offensive content

• Attempt to interfere with the Site’s security or functionality

10. Limitation of Liability

• We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

• Our maximum liability shall not exceed the amount paid by you for the product.

11. Indemnification

You agree to indemnify and hold harmless [Your Brand Name] from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Delhi.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Email: info.utkrishtkhadi@gmail.com